Discover Multilingual
AI-Powered Speech Analysis
With Highest Transcription Accuracy for Arabic Dialects
Discover a groundbreaking platform designed to digitize contact center needs of businesses and governments worldwide.
Qorden is an avant-garde platform built to improve profitability & customer experiences across industries with its AI speech analytics.
We revolutionize call analytics across languages and within any dialect.
In a world of 3-5% call monitoring, Qorden provides 100%
Qorden AI Speech Analytics: Bridging Industries and Conversations
Qorden’s unwavering commitment to adhering to regulatory compliance, combating reputational risk, and championing efficiency makes it the ultimate choice in AI-based speech analytics to date.
Cost Saving
ELEVATING PRODUCTIVITY BY 20% TO ACHIEVE
OPERATIONAL EFFICIENCY
Optimize the usage of your resources, with Qorden’s Summarizer feature. It’s your definitive solution that can reduce 20% of post-call manual work.
Qorden AI provides contextual summarization of every conversation highlighting the key instances of every call. This decreases average handle time (AHT) & increases CSAT score on a call-by-call basis.
Optimize the allocation of your resources with the Qorden Summarizer feature. Trim 20% off your agents’ post-call work and transform overhead into opportunity.
Operational Efficiency
Conducting manual sampling of your calls for quality assurance? This will give you only 3-5% of your total number of calls being monitored.
In contrast, Qorden facilitates multilingual Auto QA with AI-driven speech recognition capabilities to monitor and analyze 100% of recorded calls between customers and agents.
This allows you to set up custom QA processes and keep up with changes in structure to analyze multilingual conversations automatically.
These streamlined QA processes result in a remarkable 30% reduction in operational costs, making it the most advanced AI-powered QA solution for organizations with a multicultural audience.
Business-Boosting Benefits
%
Reduction in Compliance Risks
%
Reduction in Operational Costs by Auto QA
%
Revenue Uplift by Real Time & Auto Coaching
Revenue Generation
Supercharge your revenue generation efforts with Qorden’s advanced coaching features.
Never have your call center reps guessing what they need to say next with our real-time Coaching Assist feature. It’ll point your reps towards the best way to steer the conversation on live calls.
Then, you’ll leverage the auto-coaching feature and automatically trigger and assign tailored training modules to each agent based on their performance.
Set KPIs, track effectiveness, and drive your team to success on autopilot towards 30% boosted revenues.
Risk Mitigation
REDUCE COMPLIANCE RISKS BY 55%+ THROUGH REAL-TIME MONITORING
Do you have the ability to ensure prompt damage control is happening in real time?
Use Qorden’s real-time AI guidance to proactively mitigate compliance risks based on conversation context during calls.
A real-time agent assist modal guides the customer through the call and raises compliance red flags in case of risky speech from the agent. Ensure corrective measures are taken in a timely fashion!
Slash compliance risks by 55%+ with Qorden’s real-time monitoring. Worry less knowing every call is being 100% monitored for any and all red flags, ensuring every conversation stays on track.
Lightspeed Analysis
BREAKING LANGUAGE BARRIERS – UP TO 90% ACCURACY ON ARABIC CALLS
Analyze calls in different languages without compromising on accuracy with Qorden’s AI-powered multilingual solution that uses Custom trained Language Models.
These Generative AI and speech based Natural Language Processing techniques meticulously train your datasets and capture, analyze, & generate data-driven insights across multiple languages.
Qorden’s 100% multilingual call transcription empowers your businesses, across various industries, to achieve operational scalability and conform with region-specific compliance regulations, by tracking specific KPIs using Moments Detection.*
Most importantly, you’ll also get higher Arabic transcription accuracy for any local dialects of up to 90% compared to 80% industry standard.
*Moments Detection: multiple keywords, phrases or instances in calls being captured to measure important KPIs.
Success Stories From Our Clients
Visitors
B2B LEADS
Partnership leads
How Many Agents Can You Save
Calculate Your Agent Savings with Qorden
Streamline operations and allocate resources more strategically with Qorden AI. Use our Agent Savings Calculator to project potential resource reallocation, enabling focus on higher-priority assignments.
See Qorden in Action: Secure Your Demo Session!
Schedule a personalized demo today to see Qorden AI in action.
Our team of experts is ready to tailor our solutions to your unique needs and answer all your questions. Don't wait. Revolutionize your business with Qorden AI now!