Discover Multilingual AI-Powered Speech Analysis
With the Highest Transcription Accuracy for Arabic Dialects
Discover a groundbreaking platform designed to digitize the contact center needs of finance institutions worldwide.
Qorden is an avant-garde platform built to improve profitability & customer experiences across industries with its AI speech analytics.
We revolutionize call analytics across languages and within any dialect.
In a world of 3-5% call monitoring, Qorden provides 100%
Qorden AI Speech Analytics: Bridging Industries and Conversations
Qorden’s unwavering commitment to adhering to regulatory compliance, combating reputational risk, and championing efficiency make it the ultimate choice in AI-based speech analytics to date.
Risk Mitigation
Is your financial institution under the constant scrutiny of stringent regulations?
Qorden AI safeguards your financial integrity through real-time AI guidance and 100% call monitoring, proactively reducing compliance risks by 55%+.
Our Real-time Assist Modal guides agents and customers in every call, ensuring on-track conversations.
With Qorden AI, you can raise compliance red flags when risky speech is detected to ensure corrective measures are taken in a timely manner before the damage is done. This surveillance prevents compliance breaches, safeguards reputation, and avoids costly fines.
Our comprehensive compliance monitoring, allows you to align with current operations, adapt to regulatory changes, and meet expansion needs. With Qorden AI, you have a dedicated partner in risk mitigation. Take control of your institution’s future, one compliant conversation at a time.
Revenue Generation
Use AI-powered real-time coaching to guide your agents on every call and empower them to address inquiries confidently. That way, they can identify upsell or cross-sell opportunities and pitch relevant financial products at the right moment.
The result? A unified brand image, ensuring consistent messaging when it comes to compliance, product information, and delivering on key selling points in every conversation.
Well-trained agents who adhere to complaince requirements and are proficient with complex financial products contribute to cumulative revenue growth.
Set custom KPIs through Moments Detection*, monitor performance, and optimize sales strategies with data-driven decisions. Gain a competitive edge and adapt to market dynamics with Qorden’s features, revolutionizing your financial performance with a 30% boost in revenues!
*Moments Detection: multiple keywords, phrases, or instances in calls being captured to measure important KPIs.
Business-Boosting Benefits
%
Reduction in Compliance Risks
%
Reduction in Operational Costs by Auto QA
%
Revenue Uplift by Real Time & Auto Coaching
Operational Efficiency
Unlock peak operational efficiency for your financial institution’s contact center with Qorden’s cutting-edge Quality Assurance (QA) solutions.
Qorden AI offers multilingual Auto QA with AI-driven speech recognition, analyzing 100% of customer-agent calls. You can also customize QA processes for regional compliance and adapt to changing regulations with data-driven strategies, reducing compliance risks, reputation pitfalls, and penalties.
Qorden’s multilingual Auto QA simplifies data-driven decisions when it comes to customer service, product development, and investments. You’ll be proactively addressing financial risks, and ensuring high-quality customer interactions, regardless of language.
Automate QA, achieve 100% call monitoring, slash operational costs by 30%, and optimize resource allocation while maintaining agility and service standards in a highly regulated industry.
Cost Saving
By automating post-call manual work using Qorden Summarizer, your agents can redirect their focus to core tasks and customer interactions, resulting in a remarkable 20% reduction in post-call work. This efficiency translates to a reduction in Average Handle Time (AHT), as call summarization and manual note-taking become obsolete.
Revolutionize your financial contact center operations with Qorden’s Summarizer, designed to drive cost savings and enhance efficiency.
Faster call resolutions not only reduce customer wait times but also elevate overall customer satisfaction (CSAT). By automating post-call work, your financial institution’s contact center can handle increased customer volumes without the need for a significant staff increase.
As your financial institution expands to serve a broader customer base, Qorden’s Summarizer scales seamlessly with you. Ensure that post-call work remains manageable, even as call volumes surge.
Lightspeed Analysis
Qorden’s Multilingual Speech Analytics is your strategic advantage in the finance industry.
Surpassing industry standards, our Arabic transcription boasts up to 90% accuracy in local dialects. These precise transcriptions go beyond compliance; they form the cornerstone for understanding customer needs and extracting invaluable insights from every call.
In the global financial industry, engaging with diverse linguistic backgrounds is the norm. Qorden’s Multilingual 100% Call Transcription removes language barriers, enabling seamless communication. This feature is particularly invaluable for international banks and institutions with a worldwide presence.
Our multilingual solution guarantees that call transcription and analysis can seamlessly scale to meet growing demands while upholding outstanding accuracy.
Success Stories From Our Clients
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B2B LEADS
Partnership leads
How Many Agents Can You Save
Calculate Your Agent Savings with Qorden AI
Streamline operations and allocate resources more strategically with Qorden AI. Use our Agent Savings Calculator to project potential resource reallocation, enabling focus on higher-priority assignments.
See Qorden in Action: Secure Your Demo Session!
Schedule a personalized demo today to see Qorden AI in action.
Our team of experts is ready to tailor our solutions to your unique needs and answer all your questions. Don't wait. Revolutionize your business with Qorden AI now!